8n88 Privacy Policy — Your Data, Our Responsibility

Introduction

This Privacy Policy ("Policy") describes how 8n88 ("8n88", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "Player") who access, register on, or otherwise interact with the 8n88 online casino and sports betting platform available at https://8n88.io.

We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. This Policy has been written in plain English so that every player — whether based in Dhaka, Chittagong, Sylhet, Khulna, or anywhere else in Bangladesh — can clearly understand how their information is managed.

By creating an account with 8n88, making a deposit, placing a bet, or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this Policy, please discontinue use of the platform and contact our support team to close your account.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your relationship with 8n88. In the event of any conflict between this Policy and those documents on privacy-related matters, this Policy takes precedence.

Data We Collect

8n88 collects personal data through several channels: directly from you when you register or use the platform, automatically through your device and browser as you interact with the site, and from trusted third-party partners such as payment processors and identity verification providers. The categories of data we collect include the following.

We do not collect or process special categories of sensitive personal data as defined under applicable data protection frameworks, including racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, health data, or data concerning sexual orientation.

How We Use Your Data

8n88 uses personal data collected from players for specific, defined purposes. We do not use your data for purposes that are incompatible with those stated below. The primary purposes for which we process your personal data are as follows:

• Account Management: To create, maintain, and manage your 8n88 player account, verify your identity during registration and KYC review, and ensure that only you can access your account.
• Payment Processing: To facilitate deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other accepted payment methods, and to process withdrawal requests accurately and securely in Bangladeshi Taka (BDT).
• Platform Operations: To deliver the casino games, sports betting markets (including BPL, IPL, T20 World Cup, and ICC events), crash games, and live dealer tables that form the core of the 8n88 experience.
• Legal Compliance: To meet anti-money laundering (AML) obligations, respond to lawful requests from competent authorities, and maintain records required by applicable law.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, account takeover attempts, bonus abuse, and other misconduct that may harm the integrity of the platform or other players.
• Customer Support: To respond to your queries, resolve disputes, and deliver assistance through our live chat and email support channels.
• Responsible Gaming: To monitor betting patterns that may indicate problem gambling behaviour and, where appropriate, to apply account-level safeguards such as deposit limits, cool-off periods, or self-exclusion in accordance with our Responsible Gaming Policy.
• Marketing Communications: To send you promotional offers, bonus alerts, and news about new games or cricket betting markets — but only where you have explicitly opted in to receive such communications. You may withdraw consent at any time.
• Platform Improvement: To analyse aggregated, anonymised usage data that helps us improve the design, navigation, performance, and game selection of the 8n88 platform.

Legal Basis for Processing

Every instance of personal data processing carried out by 8n88 rests on a recognised legal basis. The legal bases we rely upon are as follows:

• Contractual Necessity: Processing is necessary to perform the contract between you and 8n88 — that is, to operate your account, accept deposits, settle bets, and process withdrawals.
• Legal Obligation: Processing is required to comply with applicable laws, including anti-money laundering regulations and identity verification obligations.
• Legitimate Interests: Processing is necessary for 8n88's legitimate business interests, such as fraud prevention, platform security, and improving our services, provided that those interests do not override your fundamental privacy rights.
• Consent: Where processing is based on your consent — specifically for marketing communications and non-essential analytics cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.

Data Sharing

8n88 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. Data is shared with third parties only in the limited circumstances described below, and only to the extent strictly necessary for the relevant purpose.

• Payment Processors: We share financial data (such as your mobile wallet number or bank reference) with payment partners — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Visa, and Mastercard — solely to execute the specific deposit or withdrawal transaction you have requested.
• Identity Verification Providers: We work with third-party KYC providers to verify the identity and age of players. These providers process your identity documents under strict contractual obligations and may not use your data for any other purpose.
• Game Software Providers: Certain game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive limited technical data — such as your session token and game results — necessary to deliver their games on our platform. These providers do not receive your full identity or financial data.
• Legal and Regulatory Authorities: Where required by applicable law, a court order, or a lawful request from a competent authority, 8n88 will disclose personal data to the relevant body. We will notify you of any such disclosure to the extent permitted by law.
• Business Successors: In the event that 8n88 undergoes a merger, acquisition, or restructuring, your personal data may be transferred to the successor entity, which will be bound by the terms of this Privacy Policy or an equivalent policy offering no lesser protection.

All third parties with whom 8n88 shares personal data are required, by contract, to maintain appropriate technical and organisational security measures and to process your data only for the purposes for which it was shared.

International Data Transfers

8n88's platform primarily serves players based in Bangladesh. However, due to the global nature of some of our technology partners and infrastructure providers, your personal data may at times be processed on servers located outside Bangladesh. Where such transfers occur, 8n88 ensures that appropriate safeguards are in place to maintain a level of data protection equivalent to that described in this Policy.

Safeguards used for international transfers may include contractual clauses that bind the receiving party to maintain the confidentiality and security of your data, or transfers to jurisdictions that provide recognised adequacy protections. In all cases, 8n88 retains oversight of how your data is handled by its international partners.

If you have questions about the specific safeguards applied to any international transfer of your personal data, you may contact our support team at [email protected] for further information.

Data Retention

8n88 retains personal data only for as long as is necessary to fulfil the purposes outlined in this Policy or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with 8n88, plus a minimum of five (5) years following account closure to meet AML record-keeping requirements.
• Transaction Records: Financial transaction data, including deposit and withdrawal records, is retained for a minimum of seven (7) years in accordance with applicable financial record-keeping standards.
• KYC Documentation: Identity verification documents are retained for the duration of your account and for five (5) years following account closure, or longer if required by law.
• Communications Data: Customer support correspondence (live chat transcripts and emails) is retained for two (2) years from the date of the communication to enable dispute resolution and quality assurance.
• Marketing Data: Marketing preferences and consent records are retained for as long as your account is active or until you withdraw consent, whichever comes first.
• Technical and Usage Data: Server logs and anonymised analytics data are retained for up to twelve (12) months, after which they are aggregated or deleted.

When personal data is no longer required for any of the purposes stated above and no legal obligation requires its retention, 8n88 will securely delete or anonymise that data.

Cookies & Tracking Technologies

The 8n88 platform uses cookies and similar tracking technologies to enable core functionality, maintain session security, and gather anonymised analytics data that helps us improve the platform. Cookies are small text files placed on your device when you visit our site.

The types of cookies used by 8n88 are described below:

• Essential Cookies: These cookies are strictly necessary for the platform to function. They maintain your login session, remember your account preferences, and ensure the security of your connection. You cannot opt out of essential cookies while using the 8n88 platform.
• Analytics Cookies: We use anonymised analytics cookies to understand how players navigate the platform — which pages are visited most frequently, where players encounter difficulties, and how session flows progress. This data is aggregated and does not identify individual players. Analytics cookies are optional and can be declined.
• Functional Cookies: These cookies remember choices you make — such as your preferred language or display settings — to provide a more personalised experience. They are not strictly essential but improve platform usability.

8n88 does not use advertising cookies, cross-site tracking cookies, or third-party marketing pixels. We do not engage in behavioural advertising or retargeting on external websites.

You can manage cookie settings through your browser's privacy controls. Please note that disabling essential cookies may prevent certain features of the 8n88 platform from working correctly.

Your Data Rights

As a player on the 8n88 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered account username and a clear description of your request. We will acknowledge receipt within 48 hours and aim to fulfil verified requests within 30 calendar days.

• Right of Access: You have the right to request a copy of the personal data 8n88 holds about you, along with information about how that data is used and with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure: Subject to applicable legal retention obligations (see Section 07), you have the right to request deletion of your personal data. This right cannot be exercised where retention is required by law or is necessary to defend a legal claim.
• Right to Restriction: You have the right to request that we restrict processing of your personal data in certain circumstances — for example, while the accuracy of disputed data is being verified.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data where that processing is based on legitimate interests. We will assess your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing that occurred prior to withdrawal.

Children & Minors

The 8n88 platform is intended exclusively for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. If you are under 21 years of age, you must not register an account, make a deposit, or otherwise use the 8n88 platform.

If 8n88 becomes aware — through its age verification processes, KYC checks, or any other means — that a player account has been registered by or on behalf of a person under the age of 21, we will immediately suspend that account, void any bets placed, and return any unplayed balance after retaining sufficient funds to cover any associated administrative and verification costs as permitted by our Terms & Conditions. The account will then be permanently closed.

Parents and guardians who believe that a minor may have accessed 8n88 are encouraged to contact our support team immediately at [email protected] so that we can take appropriate action without delay. 8n88 also recommends that households with minors install parental control software and use internet filtering tools to prevent access to gambling sites.

Security Measures

8n88 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:

• 256-Bit SSL Encryption: All data transmitted between your device and the 8n88 servers is encrypted using industry-standard 256-bit SSL/TLS protocols, ensuring that your login credentials, financial details, and personal information cannot be intercepted in transit.
• Access Controls: Access to personal data within 8n88's systems is restricted on a strict need-to-know basis. Employees and contractors are granted access only to the data categories necessary to perform their specific role, and all access is logged and audited.
• Secure Password Storage: Account passwords are stored using one-way cryptographic hashing with salting. 8n88 staff members cannot retrieve or view your password in plain text.
• Fraud Detection Systems: Automated monitoring systems analyse account activity in real time to identify unusual patterns that may indicate unauthorised access, fraudulent transactions, or account takeover attempts. Suspicious activity triggers immediate security review.
• Regular Security Reviews: 8n88 conducts periodic internal security assessments to identify and remediate vulnerabilities in our platform infrastructure and data handling processes.
• Data Breach Response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8n88 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

While 8n88 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — use a strong, unique password, do not share your login credentials with any other person, and contact us immediately if you suspect your account has been compromised.

Changes to This Privacy Policy

8n88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players via a prominent notice on the 8n88 platform and, where practicable, by email to the address associated with your account.

The updated Policy will display a revised effective date at the top of this page. Your continued use of the 8n88 platform after the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must discontinue use of the platform and request account closure in accordance with our Terms & Conditions.

We recommend reviewing this page at least once every three months. All previous versions of this Privacy Policy are retained in our internal records and are available on request.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 8n88 handles your personal data, please contact our dedicated data support team using the details below. All privacy-related correspondence is handled with strict confidentiality.

• Email: [email protected] (plain text only — not a clickable link; please copy manually into your email client)
• Subject Line for Privacy Requests: "Privacy Request — [Your Registered Username]"
• Live Chat: Available 24 hours a day, 7 days a week, through the chat widget inside your logged-in 8n88 account dashboard
• Response Time: We acknowledge all privacy-related emails within 48 hours and aim to provide a full resolution within 30 calendar days (Bangladesh Standard Time, UTC+6)